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April 21, 2015

Secrets from a Superhost

Secrets from a Superhost, as Rentas Monica page we have been promoted to Superhost since 2018 on Airbnb.

It took us a while to understand and learned from the ground, this become our goal and towards it we focus all our efforts, trying the homeowners to understand how this means more bookings and more returning guests. 

Preparing the space
First things first:

Enjoy giving your place and calm and warm ambience for your guests

Give extra attention to the most important areas of cleanliness, like the kitchen and the bathrooms.

Invest in the best mattresses available, and people love them. It’s really an exercise in empathy. You walk through the space and think about how people will use it, then fit your design concept around that.

Start with Good photos

“Having true and beautiful photos makes all the difference. Professional photos are a must and we count with one specialize photographer in our group.

Show the true about your space, the best thing to read on a review could be… The photos of the space were true to the reality

Despite the photos describe your space, the beds, everything related to your space. 

Setting guest expectations

“In your listing, make sure you include descriptions of your property’s quirks. Explain them in a way that’s honest and clear, without being a turnoff. You want to provide enough transparency to help your guests select the property they want.”

Treat your guest as you like for yourself

For me, communication is the most important rule of good hosting. Your direct communication with a guest starts with the first inquiry. I always ask potential guests a few follow-up questions after every booking request. It is more important a good communication that a disgruntled guest giving you a 5-star review.

Our page on Airbnb

http://www.airbnb.com/p/rentasmonica

Tips 

https://rentasmonica.com/travel-to-cuba/

I hope you enjoyed Secrets from a Superhost and Enjoy the Caribbean